take a sniff around
Powerful features for a seamless experience
RunLoyal’s solutions are built to give you back precious time each day while boosting your revenue.
Features to simplify your workload
✓ Cloud based software to access your business anytime, anywhere
✓ Securely store all of your customer data and payments
✓ Custom branded app customers can download on the App Store and Google Play
✓ Integrated payments and mobile integrated payments
✓ Detailed business and financial reports
✓ Export to Quickbooks
✓ Free data transfer
✓ Supports multiple business locations
✓ Staff training and step-by-step tutorial videos
✓ Unlimited US-based customer support via phone and email
✓ Set staff hours
✓ View calendar by service
✓ Assign pets to staff (grooming, training, etc)
✓ Establish business hours and holidays
✓ Customize hours by service
Visual Map
✓ Add pets to their designated areas
✓ Customize facility map with drag and drop areas
✓ Specify areas (weight, breed, pet type, service, capacity)
✓ Color code facility sections/services
✓ Streamline booking, document uploads, and communication
✓ Boost your brand with a custom-branded app that keeps you top-of-mind.
✓ Let customers manage bookings and updates directly from their smartphones.
✓ Keep customers informed with direct messaging and push notifications.
✓ Build loyalty with an app that offers exclusivity for your customers.
✓ Simplify vaccination record uploads for better compliance.
✓ Improve efficiency with automated bookings and communication.
✓ Showcase services and upsell packages directly in the app.
✓ Offer 24/7 accessibility for customers to interact with your business.
✓ Centralize communication to ensure no requests are missed.
Customize customer notifications
✓ In-app reminders, SMS text, and email
Send automated notifications, including:
✓ Immunization reminders (30, 60, 90 days)
✓ Appointment reminders
✓ Ready for pickup
✓ Request a review
✓ Waitlist updates
✓ Invite to app
✓ Push marketing (custom)
✓ Package expiry
✓ Payment reminders
✓ Report card
✓ Sign up success
Group Training notifications
✓ Training purchase
✓ Group training confirmed
✓ Group training homework
✓ Group training canceled
✓ Group training reminders
✓ Enable team members to manage tasks from their smartphones or tablets.
✓ Grant staff permissions based on their job roles.
✓ Allow managers to delegate tasks and monitor progress.
✓ Simplify shift planning and ensure proper staffing.
✓ Speed up check-ins and check-outs with QR codes.
✓ Provide a unified platform for seamless team collaboration.
✓ Track staff performance with data-driven insights for improvement.
✓ Enable instant communication and quick task adjustments.
✓ Adapt to specific roles and operational needs.
✓ Reduce manual effort and enhance productivity.
Request and configure customer requirements, including:
✓ Card on file
✓ Medical history
✓ Medication
✓ Food and feeding information
✓ Immunizations
✓ Create custom questions before booking
Note: these are soft requirements you can configure, but you can customize services to require a hard deposit before booking
✓ Create add-on’s to your services
Create services based on
✓ Staff Based
✓ Lodging Based
✓ Capacity Based
✓ Create add-on’s to your services
Customize appointment approvals
✓ Manual (staff must confirm)
✓ Automatic approval
Pet Configuration
✓ Customize services and lodging based on pet type, breed, weight
Customer-Favorite Features
2-way instant messaging
Streamlined Communication
Stay connected with pet parents through RunLoyal’s integrated communication tools. Whether it’s an update about their furry friend or a quick question, you can easily reach out via in-app messaging, SMS, or email – because happy pets start with happy owners.
mobile staff app
Easy Task Management
Managing your team is a breeze with RunLoyal. From clocking in and out to tracking tips, service fees, and commissions, our tools help keep everything running smoothly – so you can focus on the paws that matter most.
visual map
Exclusive Features
RunLoyal’s visual map makes facility management as easy as a walk in the park. With a clear, real-time view of bookings and occupancy, you’ll have everything you need to keep tails wagging and customers smiling.
Detailed Features to Empower Your Business
Customize services, notifications, appointment approvals, payment methods, pricing, and more to optimize operations.
Streamline check-in processes with QR-code-based self-service that takes just seconds.
Harness the power of RunLoyal from the palm of your hand. Give your team access to RunLoyal from anywhere in the facility.
Experience the ease and security of electronic payments, whether on-site, online, or through your app.
Elevate your email marketing with personalized campaigns that keep your business in your customers’ minds.
Create a detailed, comprehensive visualization of your facility’s pet care layout with drag and drop technology.
Automatically adjust your rates based on demand – a unique feature only available with RunLoyal.
Request, track, and analyze customer feedback from your review platforms of choice.
Memberships & Packages
Customize packages and memberships your customers can purchase on your app.
Enable instant recording and sharing of precious moments directly to pet owners’ devices.
Allow customers to check in on their pets when they are away, while maintaining control on camera access.
Tail-Wagging Success Stories
Discover how RunLoyal is making a difference for pet businesses nationwide, with stories of success, growth, and tail-wagging satisfaction straight from the people who use our software every day.
Our customers take us more seriously, are booking more appointments, and it’s helping us grow the company. We would not be able to grow our kennel the way we want without it. Impeccable customer service.
We can’t recommend RunLoyal enough. Their customer service is great and they always give us the attention we need.
The ease of access, organization, professionalism, & overall atmosphere is amazing. The technical support team has ALWAYS been very responsive and helpful. We will always be a client because of this and how kind the staff has been since we’ve met.
One of the best parts of signing up to use this software is the customer service is way above what someone would expect. This software has all of the features we were looking for.
We are extremely satisfied with our decision to turn to RunLoyal. Moving to RunLoyal has expedited our growth to the point we are looking at an facility expansion that is 4x the size of our current operations.
RunLoyal is very responsive to client feedback and are always quick to assist us. I really like the fact our clients can interact with us on their terms.
Get In Touch
Let a RunLoyal specialist guide you through our software via Zoom. Learn everything you need to know about how RunLoyal can help your pet business run more efficiently.
sales@runloyal.com
(404) 999-0461
Based in Atlanta, Georgia
