Background
When Kevin Kazlauskas began Full Circle Canine in 2017 in Nashville, Tennessee, he had a vision: a ‘structured boarding’ kennel run exclusively by expert trainers and dog handlers. With a fearless “we handle any dog with any problem!” attitude, his business flourished from day one.
As Full Circle Canine continued to grow, Kevin knew he needed a scheduling software solution that could match his innovative approach to pet care. After exploring several options, he found the perfect fit with RunLoyal. RunLoyal’s cutting-edge software platform empowers pet care providers like Kevin to customize, price, and sell services exactly as they envision, without being boxed in by preset modules. With dog park bars opening all across the country, the dog park bar model goes beyond the normal dog-friendly restaurant. Pet owners are looking for ways to enjoy activities that allow them to include their dogs.
RunLoyal's Software Benefits
Since implementing RunLoyal, Full Circle Canine has seen tails wagging with joy over their increased revenue. Kevin elaborates,
“Our per customer revenue has gone up dramatically since signing on with RunLoyal. The RunLoyal platform has allowed us to not just offer our traditional training and boarding services, but now we can easily offer add-on services such as baths, nail trims, and transport services. We can also take specific training requests, treat requests, and we can also accept and split tips in the system. RunLoyal also helps us close more sales, because it gives us a whole other level of sophistication in an industry that generally lags decades behind the rest of society.”
When asked what he loves most about RunLoyal, Kevin’s enthusiasm is clear: “Beside the easy to use nature of the whole system and the feature-rich capabilities it provides, here are the three things that I love the most – because they each help us drive more business”:
1. Competitive Edge
“Nobody else offers a truly integrated branded app for our customers and a mobile-friendly staff app for me and my team. The branded customer app puts us in a league of our own and is such an indispensable tool, that it has now become part of our identity that we are extremely proud of.”
The Full Circle Canine team’s commitment to innovation and customer satisfaction shines through their exclusive use of RunLoyal’s branded app, setting a new standard in pet care technology.
2. Mobile Flexibility
“With the RunLoyal Staff App, we can literally operate our entire kennel from the palm of our hands. We can do just about anything from anywhere, including calendaring, payments, bookings, customer communication, and a lot more.”
This level of flexibility and control offered by the RunLoyal software empowers Full Circle Canine to streamline operations and provide exceptional care, no matter where their team members are.
3. Continued Innovation
“RunLoyal really listens to their customers and continues to add features and capabilities that help us run more efficiently. While I already had the ability to send pictures to my customers, I really wanted to be able to send videos, especially to my training customers, directly from the Staff App since we are on the go so much. After talking with the RunLoyal team, we were able to get that functionality added. My customers absolutely love it!”
This proactive approach underscores RunLoyal’s dedication to enhancing user experience and meeting evolving business needs, ensuring Full Circle Canine remains at the forefront of exceptional pet care.
Kevin sums up his experience with RunLoyal enthusiastically: “The RunLoyal system is perfect for any smaller kennel like we are today, but also has all the features and functionality that any larger kennel, like we are growing to become, could ever need. Maybe most importantly – the support we’ve received from RunLoyal is second to none! It is actually very remarkable and a huge part of why we love working with the RunLoyal.”
Want to Get Started?
Great news! All the benefits Kevin and his team at Full Circle Canine have enjoyed are available to all RunLoyal users!
If you haven’t experienced the value of the RunLoyal platform yet, don’t let your pet business miss out! Schedule a personalized demo here or reach out to us at (404) 999-0461 or via email at sales@runloyal.com to learn more.
Keep your pet care business ahead of the pack with RunLoyal. 🐾
